Where are you located?

Emulate Beauty is located in Eltham. Exact address is supplied upon checkout or booking of an appointment. There is plenty of on street parking available. 

What is LED?

LED Light Therapy is a non-invasive treatment that uses clinically proven therapeutic light energy to trigger the skins natural rejuvination & repair processes without pain or downtime. Specific wavelengths are absorbed by the skin to stimulate cell renewal and collagen production.

Is LED safe?

Emulate Beauty uses a Dermalux Flex device which is TGA approved. It is also medically certified to treat acne, psoriasis,wound healing & musculoskeletal pain. Cosmetic indications include skin rejuvenation, pigmentation, redness & sensitive skin conditions.

What is your cancellation policy?

If for some reason you do need to cancel your appointment please cancel within 24 hours otherwise a cancellation/rescheduling fee may be charged.

Can I buy a gift voucher?

Yes, gift vouchers can be purchased here and are emailed to you. Alternatively you can contact hello@emulatebeauty.com to organise a physical gift card.

How long is the gift voucher expiry?

All Emulate Beauty gift cards have a 3 year expiry. They can all be redeemed for services & products. Refunds are not permitted on gift card purchases.

What is your returns policy?

Please find our returns policy here. 

What if I have a reaction to a product?

At Emulate Beauty we want you to be completely satisfied with your purchase, if for some reason you do have a reaction please contact us immediately at hello@emulatebeauty.com.

How much is shipping?

We offer customers flat rate of $9.99 standard shipping for all orders. We also offer Express Shipping for $13.99. Click & Collect services are also available free of charge. View our full shipping policy here.

What is your privacy policy?

We comply with all privacy principle's as detailed by the Australian Government see here

What are your Terms of Service?

To read our terms of service, click here.